CUSTOMER TESTIMONIALS
For us at IGR Restoration, treating our customers and their properties with the utmost respect is the key to our growth.
Trustindex verifies that the original source of the review is Google. Thanks for your business. You did a great job, i will definitely recommend you to all my neighbours!Trustindex verifies that the original source of the review is Google. My father is highly driven to assist anyone in need. He always puts his clients first. Iron Guys Roofing & Restoration LLC will do everything in their power to try and get your roof approved for a complete replacement!Trustindex verifies that the original source of the review is Google. Brandon and his team did a fantastic job. Mr. Ward and Joanna went out of their way to make sure that we knew everything we needed to know to make the right choices.Trustindex verifies that the original source of the review is Google. Iron Guys Roofing and Restoration LLC was great at professionally installing my new roof in just one day . Branden and Johanna were extremely helpful In dealing with my insurance company . They were quick to respond to my questions and phone calls . New roof looks great and I highly recommend this company .Trustindex verifies that the original source of the review is Google. Brandon and Joanna of Iron Guys Roofing absolutely represent themselves and the company as a first class team and business. Their professionalism and attention to detail from communication with my wife and me, reporting the claim, working with the insurance company and adjuster(s), and his team of installers was impeccable. Brandon is honest and true to his word. I had major issues with my insurance company from the start. Brandon looked me in the eye and said, "I will be here until we get you a new roof, because you need one." Joanna even BLESSED our house. It took one year to complete because of my insurance company. Yet, Irons Guys completed the entire repair job in two weeks- ordering supplies, permit, etc... upon insurance approval. Now we have the most beautiful roof on the block and new gutters. Brandon also referred an exceptional interior contractor for my drywall that did a wonderful job. THANK YOU!Trustindex verifies that the original source of the review is Google. Non professional all the way around. It has been since June & no roof. The insurance check was picked up & still no roof. Brandon makes excuses every time I call - still no permit was pulled at our village. I'm the one calling them for updates instead of them calling me. Violet promised materials would be delivered 2 weeks ago. Now Brandon text to say he gave his project manager (Oscar) things 2 weeks ago. Don't do business with this company!! Update: Brandon called 8/9/19 & apologized. Just like he did in his text. Said he wanted to make things right or he is willing to return my insurance check - I'm open to that. (2 stars) Custmer Satisfaction is non-negotiable. My updated review will come after project is completed not before and as long as all work is guaranteed & done with excellent workmanship as promised. Must be a win/win for both parties for higher rating. New update - Brandon’s guys got the roof done. There is an area in the front that never got address but overall once it was done it was good. I hope the warranty on the work is something they will honor. A roof is an investment in the safety of ones home. No short cuts & only the best for my family & I. New rating (4 stars)Trustindex verifies that the original source of the review is Google. The entire roof installation was completed on time and our new roof looks amazing. I was impressed with how the crew made sure it was 100% cleaned. No nails on my driveway or garbage in my beck yard. I am very pleased with the work they did and would recommend Iron Guys to all my friends & family.Trustindex verifies that the original source of the review is Google. I can’t say enough about my experience with Branden and the team at Iron Guys Roofing. When I first met Branden and explained the issues I was having with my roof he was able to identify significant wind damage to multiple areas. He advised that I submit a claim which was something I had never done before. Without this claim and the work he identified I would not have a new roof today. Branden was great and his team did everything they could to get my roof on as quickly as possible. Branden really had my best interests in mind with everything he did. The problem was my insurance. My insurance claim took over 6 months. We had three different field adjusters on this claim and two different claim reps. It was possibly the worst experience I’ve ever had to deal with but Branden kept me motivated and kept on them. Branden never complained about coming out to the property to take more measurements and pictures even though the insurance already had received all of the information. He always kept me in the know of what was happening which was the complete opposite of my insurance company. I again, can’t say enough how great Branden was during this entire process and I would recommend him to anyone who needs a new roof.Trustindex verifies that the original source of the review is Google. The roof is perfect! It satisfies all my needs. Thank you, guys. Appreciate your workLoad more